Quick Learn & Do Guides

Practical Digital Skills You Can Use Today

Our Learn & Do Guides are short, step-by-step tutorials designed to help you complete real-world digital tasks. These quick guides are ideal for individuals who want immediate solutions without taking a full course.
The Learn & Do Guides are organized into three progressive levels designed to build skills step by step.
Level 1 – Foundation: Devices & Internet Basics  introduces foundational digital skills, including device basics, internet use, email, video calling, and essential online safety.
Level 2 – Protection: Safe & Responsible Use Skills strengthens everyday digital abilities, helping users navigate online tools, complete common tasks, and use technology more independently.
Level 3 – Application: Applied Digital Skills & Digital Confidence focuses on applying those foundational skills in real-world situations—managing online services, maintaining privacy and security, troubleshooting issues, and confidently completing digital tasks.
Together, the three levels support steady growth from basic understanding to practical, confident digital use.

Level 1 – Foundation: Device & Internet Basics

Device Basics, Digital Tools, Email Skills, Internet Basics, Online Safety, and Video Calling

Level 1 supports individuals who are new to digital devices or building foundational confidence. These guides focus on operating devices, navigating the internet safely, using email, and participating in online meetings

 

Level 2 – Protection: Safe & Responsible Use

Apps & Tools, Device Management, Productivity, Communication, Safer Internet Use, and Privacy & Security

Level 2 helps learners become more independent in daily technology use. These guides focus on managing apps, organizing files, protecting personal information, and using digital tools efficiently and safely.

Level 3 – Application: Applied Digital Skills & Digital Confidence

Digital Services & Payments, Helping Others, Online Presence & Safety, Online Tasks & Forms, Problem Solving & Support

Level 3 Learn & Do Guides are designed to build confidence by strengthening and expanding foundational digital skills. These quick, practical how-to documents focus on applying core knowledge to real-world tasks—such as managing online services and payments, completing forms and applications, maintaining online safety and privacy, supporting others with technology, and troubleshooting common device or internet issues.
Each guide reinforces essential skills while helping users move from basic understanding to confident, independent use of everyday digital tools.